Ordered This product from flipkart for diwali, delivered after 8 business days
through ARAMEX courier,
Inquired the reason for delay (courier guy replied that "Sir we have thousands
of such pacakages of Flipkart at our VASHI Branch, But we deliver only when
flipkart forces us to do saying that it is urgent, And your package was at OUR
OFFICE FOR 4 DAYS until flipkart forced us saying it is URGENT." )
I complained regarding late delivery, they replied "Sir we are sorry for the
late delivery, we have been receiveing many complaints regarding the ARAMEX
courier. It is not only with you." (If THEY KNOW THE COURIER IS FAULTY, THEN
WHY DID THEY SHIPPED IT THROUGH THAT COURIER.)
After i opened the package found that FREE 4GB card was not present and
moreover that Camera was not working.
When i requested the replacement, he told that as per procedure you have to
call our TECHNICAL SUPPORT TEAM for troubleshooting, (IF PRODUCT IS NOT
WORKING THEN WHY CANT THEY DIRECTLY REPLACE IT). "Sir, as per our policies of
flipkart, you have to first check for troubleshooting and if it doesnt work,
then we will arrange a pick up and check it in our office and still it doesnt
work then we will ensure a replacement."
When i posted this review in flipkart, they deleted it immediatley along with
my rating.
After my complaints they still insist me to do the troubleshooting but still
the camera shows E32 ERROR and shuts down after 5-10 seconds of startup.
When i requested the free 4GB card, they said the " SIR, IN THE BOX 4GB CARD
IS THE ONE WHICH WE MEANT TO HAVE SAID WHEN WE MEANT FREE CARD." (Am i a dumb
sitting here, that i dont know what is free and what is in the box)
This was the only reason that i found it a good deal to purchase, and now they
say that we never had such offer ever placed in flipkart, I have printed a
page of it, and requested them to see the same, but they refuse telling that
it must be some technical error.
Though some shops sell the camera at 200 bucks costlier but you can directly
verify it there itself for ny defect and dont have to wait for 1-2 months
after payment for the product to come.
RELIABILITY AND TRUST AND SPEEDY SERVICE are the 3 foundation on which any
ORGANISATION WORKS and sorry to say
"" FLIPKART LACKS ALL THE THREE ""
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