Freecharge.in
Amount deducted from account - But recharge was not done

I tried twice recharging for a Delhi vodafone number. Transactions failed but I've received messages that amount has been deducted. Please refund the recharge amounts as soon as possible.

Order Nos:

4760406. Amount - 111 (Including delivery charges)

4760307. Amount - 111 (Including delivery charges)

Freecharge is Pathetic!! It is not allowing me to even register a complaint in their website showing some erro