Sir/ ma'am
i have written earlier to [email protected] but i have not received any reply
regarding my complaint about Airtel employee named anish ahmed working at airtel
outlet at Jagat Farm, gamma sector, Greater Noida08. he tried to sell his
own modem at low price and asked me not to buy the one provided by the company
while providing broadband connection. he also promised that i would receive a
landline phone instrument from company which i did not till yet and later he
just refused and said it was slip of tongue. he promised that i will receive
gifts from airtel i.e. a reebok shoe pair and sunglasses but i received only
sunglasses when i asked later he said it was slip of tongue. when your engineer
came to install the broadband he made me the same offer to buy a second hand
modem from him and asked me not to buy from airtel and convinced me. your
employees are just running scams and making false promises to lure customers. i
feel like cheated by your company please have some courtesy to reply to this
mail and take some action in this regard rather than just making a confirmation
call.
i question the morality and customer orientation of the company and would go to
consumer forum in 3 days if i am not satisfied by your response IF ANY.
i have called anish ahmed several times and even met him personally the person
who gave me the connection but it resulted in nothing.
saurabh tyagi
broadband connection 01204135471
email: [email protected]
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