I have applied for an airtel broadband connection Freedom2499 (2mbps 150gb download) application number: SL 184488
on 26th July. Mr Kanhaiya Mishra cell no: 9987100102 from sakinaka airtel office has collected Rs.1000 from me for installation and activation.
I was promised that the connection will be iinstalled and activated on 1st of august. On 1st aug i called the customer care and Mr Mishra
I was told that there was some issue from airtel side and it will be done on 4th August. On 4 aug i called Mr Mishra as he said that it cannot be done
on 4th as there was some material problem with the agency (alcatel) who manages the installations. He said that it be installed on 10 aug but on 10th august
too the reply was same that due to some issue unknown to them it cannot be installed. On 13th august i visited airtel gallery located at Lower parel-west, mumbai.
They spoke to me mishra and he promised to them that the connection will be done on 15th aug. Now today on 15th aug he says there is a holiday for the
installation guys and it will be done on 16th aug. I called the excallation department too and spoke to Mr. Amar sing p. regarding the installation. He has provided
a compliant number : 23180080 and has promised to resolve the problem before 17th august by 5.30 PM. If any of the airtel seniors are reading
this forum please help me get the installation done in a timely manner or refund the charges which have been collected from me.
Regards
Rohit Baisakhiya
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