Inconsumercomplaints.com » Internet & Web » Review / complaint: Airtel Broadband - Delay in response | News #24588

Airtel Broadband
Delay in response

Hai,

I got a msg in my mobile about the Airtel Broadband, since i was intersted i call the number and the person came to my house and explained every thing (Mr. Amoses Rajan PH No 9791192495.

He took all my details which he needed and he took Rs.500/- as instalation charge. I asked him that all these days airtel company was saying that there is no asses or fesibility in my address (My application number is ch1068218 dated 25.09.2010) my name kajamohideen. A, Ph: No 09841432348, Address: no 7/5 durai raj street palavanthangal, chennai - 600114.

Till today (19.11.2010) i have not got any replay, even when i call they gave few managernumber they too not pickeing up the number Mr. Nehru - 9600049226, and another office number 044-45576831 and one manager number 98409 41376 who did not picked phone for long time and after that he says that he is busy and call latter and then when we call he is not responding pls tell him we are also one customer.

Any way i have an request that such a big company Airtel is saying that they can provide the service in chennai city near Aiport (Palavanthangal).

since i said my neighbour too gave the connection and he has also not got the connection or the paid amount refunded. If there is no assesibility then you should have refunded the amount (Rs.500/-) and you should also give the information that you cannot provide the connection.

This is not done pls take some measure to solve this problem so that atleast other customer who have got opinion on Airtel gets Frustrested. I too working for an organisation (Billroth Hospitals) where we have Airtel connection (Landline and broadband).

I am amaesed to here that Airtel Is not able to Provide internet connection in my area near to the Palavanthangal railwaystation in chennai i-e near to Guindy, very near to Airport.

Even an new broadband provider (Tikona broad band) is providing a good service in that area. Nearly many people near my area are asking the airtel but the airtel is denying so they have adopted Tikona Broadband.

Kind request pls see to that it is not continuing


Company: Airtel Broadband

Country: India

Category: Internet & Web

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