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Regarding close the internet connection of

Dear SIr/Madam

I have a connect number with your company on the name of Pardeep Kumar Mittal. My connect number is 01764-501489.I had applied for a net connection 4 months back and that was successfully activated. But now i want to close only my net conection due to some personal problem and when i went to your nearest office of connect named Swiss Communication and talk with Mr Satnam he said he cannot close only net connection and same has not conveyed to me when i bought the net connection that net connection and landline phone both will be disconnected at same time. He said if you want to continue the number without net you have to call on customer care.

I called on customer care and talk with Mr Shushil and he recommend for putting a mail to customer care's id.

So please you are requested to do the neddful in this case and i want to continue my number as well.

Please guide, where should i go or customer should go to close the connection??

Thanks & Regards

Rishav Mittal

Samana

Contact:-9876442789