Hello,
I place order for ''Bandhani Pooja Thali'' worth Rs.131 70 shipping = Total Rs.201. (http://shopping.indiatimes.com/Gift-Store/Bandhani-Pooja-Thali/ctl/20375726/pid/4213352) for my family members on dated 23.08.10 order number - 112505756.
As per their offer (item description) it contain 4 Rakhi's!!! ''Set Of four Lovely silk rakhi embellished with artistic designs'' But they delivered only 1 Rakhi with other items!!! 3 Rakhis are missing!
So, I place complain for the same on 23rd Aug.2010 with Ticket Number: SHOP-377592. After this they reply me below message.
"Dear Siddharth Shah,
We thank you for contacting Indiatimes.
With reference to your mail dated - 23.08.10 for order number - 112505756, we would like to inform you that we have forwarded the complaint for partial delivery to the concerned department. It will take 06 working days for the complaint to be resolved. Please note your complaint number - 414698, and you can use it for the further reference.
We apologize for the inconvenience caused to you.
We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.
For convenience please do not delete the interactions while replying.
Yashasvita - Customer Service
Thank You once again for being a valuable customer of Indiatimes.
With regards,
Indiatimes Shopping."
And after this NO reply!!! And they also close my ticket without any update and solution!!!
Also in Rakhi season they offer Rs.250 Gift certificates with purchase and they promise to deliver on 2nd Sep.2010 but still I not received it.
And NOW no reply from their site...
Very BAD and Fraud site of india...
Every time they offer many types of scheme but then nothing... After purchase NO reply... No support... And you get nothing...
Stay away from this site...
Regards,
Siddharth Shah
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