Hi,
I have an Reliance WiMax Broadband connection with BAN#100000110361473. I had been receiving the hard copy bills and verify with my personal data counter and pay my bills on time till, September'2009. Now the trouble is my bills are not reaching me after the said month and when the due date of the bills are near, I get quiet lots of message threatening me to pay or face the disconnect, Im least bothered about.
Why the heck am I being denied this service, I tried to reach the responsible persons at the Whitefield Reliance office, who turned out to be irresponsible and not to be fit in the Customer Care Service. When I enquired them about the delivery of the bills, they blurted out saying the bill had been delivered at the mentioned billing address. If I had received it why should I lie or deny paying it. Is this a way to swindle money from the customer?
I would like to know if any responsible person in Reliance every get to read this or is this space just for the rants alone?
-Balaji.
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