I buy 4 sim card from Ideal company. Three sim card for mobile and one sim card for Donugal internet. I take advance rental plan for internet for 5 month. So I paid rent in advance for 5 month. When I got my first Idea bill they charge me rent for my internet connection. I paid my rent in adavance. Why they charge me rent again in first month. The sales rep Mr Bhavin Patel (mobil no9824206199) told me that if you pay in advace rental schem you do not have to pay any rent since five month. I request to issue credit to my next bill. But they did not give me credit. The sales person of idea give us wrong information to me to sell his product. I contact to day to his Boss in Idea his name is Mr Vimal Jain (Mobil no9824104641).and I explian about mail practice of his sales person. I need my credit of RS 750.00 as soon as possible. Pl contact idea authority to stop mail practice and wrong sales practice to customer. I am NRI open buiness in surat. I give my a/c detail below and I need my justics asp. My compain no is153797535 of idea cuatomer service centre.
Company name- Mantra Travel Pvt Ltd, A/C no-8.10336953, Invoice no-075115935 dt12/05 111 jay complex, Adajan, Anand Mahal Road, Surat
my mobile no is8347555602. Pl I need credit of wrong charge as soon as possible. If I do not get reply in time limit I will contact Directore of Telecomuniction in Delhi and consumer court in Surat for this matter. Pl treat this matter urgent. Ashok Shah (NRI)
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