Idea Cellular
Incorrect Change in Plan

For one year with Idea I had a simple GPRS plan going for 2Gb Capped. 200 Rs/Month.

Under some 3G drive they convinced me to activate 3G.

I activated 3G. I used it for 2 months. I then found that it was of not much use to me. So I placed the call to de-activate 3G.

They de-activated 3G. My GPRS is still active I assume that my GPRS plan is also active since the service is active.

I recieve the bill mentioning i have been charged 2500 Rs just for using 130 Mb!!!

I email them they say that my plan was changed to 2paise/Kb.

I did not make this request to change my plan.

Idea has charged me 2500k without warning. When 3G was active and my plan was capped they kept sending me messages of usage.

But in this case did not send me message for usage.

I tried my best to get the charge reverted but they wont budge.

I think I have been looted. Please advise me.

Let me know what is required from my side.