Dear Sir,
I had taken a broadband post-paid connection from Tata Indicom this month. I had completed the formalities and given a cheque for installation and security deposit on 6th November. Then I got the installation done on 8th November. This is a Infinity 384 plan with 384kbps speed and unlimited usage at a rental of Rs 1000 per month.
Now, I received my first bill on 18th November where they have also charged me the rental for the next month. When I called to confirm why this has been done, they say that this is what they do with every customer. I told them that I was never made aware of this before but they are not ready to listen to me and just say that I need to make this payment.
I have also spoken at their Nodal office. I was not able to get through to the nodal officer but the lady who picked up the phone said that I need to pay this amount, no questions asked.
Please help.
Regards,
Varun Singla
91-98814-95978
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