I purchased an Idea Net Setter USB modem CE 0682 - model E 1550 - HSDPA USB Stick with mobile # 9847235266, SIM # 8991190120905110761 and PUK : 8309281 from Logic infoTec Computer Sales & Service, Varanam PO, Puthenangady, Alleppy from an Idea sales techinician named Shemeer S. B, (Mob. 9947781969) after paying Rs.3499/= on 21/04 with the assurance that the device could be used any where in the country. The following mobile numbers were given to me for contacting for any service related problems which are 9447788363, 9947781969 besides Mr. Shemeer's mobile number. On May 2nd week I went to Mysore for personal needs and the modem did not work there.
I tried to contact all the mobile numbers but to no avail. I also contacted the local Idea store in Mysore but did not get much help either. Back in Kerala I tried to contact Mr. Shemeer again but had no trace of the person.
I want Idea to refund my original deposit after deducting the usage charges for two weeks.
My address;
Jacob Thomas
Villa No 60, G J Gardens
Pattanakkad P O, via Cherthala.
Kerala 688 531.
Mobile No. 9495382402
Email: [email protected]
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