Dear Sir,
This is Shripad Raut & I am using Idea Net Setter from 3rd December. I bought Net setter & recharged of Rs 650/- on 3rd December. The problem i am facing is i am not able to connect internet trough your net setter from 24th December. error 628 showing again & again. I contacted customer care executive 5 times. they said your balance is showing 0 & suggest to recharge of Rs 750 /-. I recharged my net setter immediatly on 25th December & after 24 hrs the same problem persist. then your customer care executive said “your 750 /- pack is activated & validity is 30 days & there is no problem from our side & contact to nearest Idea centre”.
Today I contact at Chandrapur Idea centre. they said u have not recharge of Rs 750/- & previous Rs 650 /- surfing is still balance. On 25th december at 9:30 pm i got message from idea that your 750 /- recharge activated.
Pls solve my problem as early as possible so that I can access internet without fail.
Details of Recharge voucher of Rs 750 /-
Dealer’s Name: M/s J.P. Enterprises
Dealer’s Address: Tilak Ground, Bazar ward, Chandrapur, MS
Recharge Transaction ID: MH 3122521210273
Date & Time of recharge : 25/12, 21:21 hrs
My Data Sim No : 9881243664
Name: Shripad Raut
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