Sir,
I have purchased my Reliance Netconnect 9325699589 dongle from YOUR OFFICIAL RELIANCE FRANCHISE AGRAWAL COMMUNICATIONS in HADAPSAR PUNE as SUGGESTED BY UR CALL CENTRE ON 303355555 on 14 July. We have opted for a 2535 Package with 3 months bill paid, and have deposited passport copies as id proof and our internet has been active since then 14th July i.e. we even got a call of verification from the RELIANCE OFFICE confirming our details.
I was having some issue and we called the call centre and they clearly said that our DETAILS HAVENT BEEN REGISTERED IN THE SYSTEM hence they cant help us. They are asking me to go to Agrawal Communications and recheck with them about my details not being sent to for registering now WHY THE HELL SHOULD I DO IT??? ITS YOUR FREAKING JOB TO DO IT!! IF AGRAWAL COMMUNICATIONS DID NOT FORWARD U OUR DETAILS WHOSE FAULT IS IT??? WHY SHOULD I GO ON A 1/2 HOUR RICKSHAW RIDE TO THEM AND REMIND THEM OF THEIR MISTAKE MY MONEY IS NOT BEING PAID BY RELIANCE, IF THEY DID NOT SEND CALL THEM ASK THEM infact fire them from ur franchise for being irresponsible fools not harrass us that we should go and remind them to submit our details OUR JOB IS DONE .WE HAVE FILLED FORMS AND PAID AND SUBMITTED FROM OUR SIDE, AND ALSO GOT A VERIFICATION CALL FROM RELIANCE.
PLEASE CALL UR FRANCHISE AND ASK THEM ABOUT RELIANCE NETCONNECT DONGLE NUMBER 9325699589 AND WHY THE DETAILS HAVENT BEEN UPDATED ON YOUR SYSTEM.
Agrawal Communications Hadapsar
Mr Jaspreet Sagi (Manager), MS Swati Pawar (Reception) (91)-(20)-32320324 (91)-9373044404, 9371001004Shop No 12 And 13, Amar Arcade, Opp Post Office Gadital Nr Petrol Pump, Pune Solapur Road, Hadapsar, Pune - 411028
AND IF THIS IS NOT DONE I WILL MAKE SURE I SUE RELIANCE FOR NEGLIGENCE.This is the second time something like this has happened between Reliance and Us
Thanks.
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