I purchased Swadeshi Ayurved Amla Ras from 100bestbuy.com (Order no. 1246148). The original price of the product was showing as Rs. 629 for 1 litre and after discount the price was Rs. 193. I ordered for the same and there was no mention of any delivery charge anywhere. Finally when I provided my credit card details, my card has been debited of Rs. 100 extra as delivery charge which was showing up only after the payment was made and no information was provided anywhere before the payment process or while in the process of ordering.
After the delivery of the product, to my great astonishment, I have seen that the MRP as printed in the bottle of the Amla Ras is Rs. 90 only for 500 mL, which means they overcharged me by Rs. 203.
I ordered for a 1 litre pack of Swadeshi Ayurved Amla Ras and they sent me a 500 mL bottle. They also fraudulently charged me delivery charge extra on final payment without informing me of the same before payment.
I wrote email to them about the same without any reply.
What action can I take for this fraud.
Koustav Mazumdar
[email protected]
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