16GB spy pen
Defective product

I had purchase a 16 GB spy pen from Naaptol.com. When I received it, lights were on, and wound not go off even pressing the button. When I called their customer care, they say the cam back to them and they will send a replacement. I doubt this is not a genuine seller. They are just fooling customers. When I saw here, I saw so many customers being fooled by them. I wonder how they exist even after fooling so many people. I request everyone visiting this website to kindly not purchase any products from Naaptol.com. I also request any legal person to guide we people who have been fooled by Naaptol.com to how to go about such that any other citizen is not fooled like this and such a fraud company does not exists anymore. Thanks in advance for such helping hand. Also, I request someone from Navi Mumbai to tell whether such a company exists and whether they are a limited company as they claim.