My name is Pulkit & I stay in B-107, Jhilmil Colony. I have subscribed to MTNL Broadband service since last 3 years. The service has been good & if some problem is received, on reporting to MTNL, help is received.
But since last 3 months, there has been a lot of problem in MTNL service. The internet line is full of disturbance. Though there have been a number of compalints done (more than 15 times) to MTNL customer care, not much support is provided. I guess as MTNL is a government organisation, its is hardly careful about a troubled customer.
I am very dissapointed with the MTNL people as they are not even trying to correct the problem. I have even called MTNL SHO many times but I have never received any response.
Please help me put this complaint to MTNL senior officers that there is a problem which can be resolved but MTNL officers in east delhi (office is at AGCR) are unwillling to do that.