» Internet & Web » Review / complaint: Airtel - Unbilled usage amount | News #1435

Unbilled usage amount

My concern is about the unbilled usage amount till 17th july. Currently I am using corporate plan (CUG 85). I have activated GPRS on 12th july with 198 monthly plan on my phone, Its having 3 GB free for one month. My bill amount of previous month (June) till 6th june was around Rs. 340, which I would pay before 24 july.

Now, for the month JULY (after 6th july), My unbilled usage till 14th july was Rs.331.9 then after suddenly on 15th july it was Rs. 650.5 and again on 16th july it was Rs. 806.0 and till 17th july it was Rs. 2560.7. My GPRS usage till 19th July 19 is only 200 MB of 3GB and I am not using more than Rs. 25 on daily basis for calls.

I have also talk to Customer care regarding this issue but didn’t got any response (ref no. F900403853).

I wanted to know from where and why these unbilled usage amount getting increases on daily basis???

Mobile Number :- 8800688722

Name – Amit Kuma

Company: Airtel

Country: India

Category: Internet & Web


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