Dear Sir/Ma'am,
I am Using MTS Mblaze (plug to surf dongle) from last several months.
My plan is of postpaid connection having 5GB usage per month.
But This month they have barred my connection giving reason that i have over consumed the usage and had already crossed the limit.
I have checked the same in my computer through the statics report given by the software installed by the same (MTS Mblaze plug to surf) dongle.
It shows me the total usage of 4.14 GB as of date 25th April.
I have called the MTS customer care, and asked for the same but they told me that,
In the software provided by us in that MTS Mblaze (plug to surf dongle) will give you the rough internet usage. The exact details of internet usage you can not get with out your bill.
They told me that as i have already consumed 6.75 GB for this month they have barred my connection.
My Concern How can i come to know the exact usage details if the software provided by them is giving rough idea. Ind if it is giving rough idea than i dont think that it can give this much difference (6.75 -4.14=2.61 GB)
And if it is like that than there is no use of that statics report they are providing.
I request you to take necessary action on the same
In case of further details you can reach me on my mobile 91 9033252320.
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Thanks
Tarang Patel
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