Managing Director
Vector E-Commerce Pvt Ltd
#1546/47 19th Main
Sector 1, HSR Layout
Bangalore 560102, india
I have purchased the shoe from your site Bering order no1787944 on 29/07 and paid the amount online Rs1710/- through internet banking of state bank of mysore
It has been confirmed that shoe will deliver to me by 02/08 thorough SMS but It has been delivered on 08/08 after my rigorous follow up.
when I opened the box, I found defected pair of shoe than immediately I called customer care and they confirmed through mail that it will pick up by 17/08 and your money will refund earliest but it has not happen.
I called 17/08 on your customer care centre they told me it has been already arranged and it will pick up at any cost by tomorrow but it has been not happen once again
Today also I called once again your customer care centre and they told now you should arranged yourself pickup even they harassed and scolded me also and told you have to sent otherwise you have to bear defected product only.
I don’t not know what your company has a intentions but my money Rs has been hold 1710/- for almost 22 days.
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