Hi,
I placed a order no 631748 on 04.08. for product name. Imedia G2, Vendor- Meditech India Distribution Pvt Ltd., i made a payment by cash.
I received the order on 12.08. i register the complaint as Defective order on the date 13.08.2010. i sent the same order back on the same date as per the instructions given to me.
Again i received the new package on 03.09.2010 which was already opened hence not accepted by me for the same, i register the complain on the same date and ask CCE to refund me the amount now as i am not in mood any more to receive the order.
For refund i had given more then 26 calls, which has been always answered that my amount is process and will be decided by account department, on again and again instructions given by me and made it clear that i need a refund not a replacement, they want to send me a replacement only.
Now i want to make this clear that i need my full amount refund ASAP, other wise in fail of doing the same after 15 working days by the company i will move to consumer form and take what ever mean and action's are necessary now.
i would like to file a complaint against Naaptol, regarding
1. Fraud
2. Forcefully trying to sell me product
3. Not refunding money in 3 months
4. Not attending calls
5. Abuseive call received by me on the same.
6. Threat that i have too buy it either its defective or not.
7. no physical communication or Direct line address is provided.
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