Unhappy customer from India: hi, i transfered 3 domains and bought hosting for them with go daddy 3 weeks back. Installed wordpress on all 3 and started building my small business website on the primary domain. 10 days back i tried to login to my 2nd domain and couldn't. Called Godaddy Support who asked me to uninstall and reinstall WP. I checked twice if this will effect my primary domain work in progress and i was assured that it won't. The agent stayed online to guide me thru the uninstall and reinstall. This process has now wiped off the content from my primary domain. We have no back up yet as this was work in progress and all the effort has vanished. Godaddy agrees on their mistake and instead of restoring the content have asked me to look up google articles to read up on htaccessredirect. i have no idea what to do with this. Godaddy support has told me read articles on google on what to do! i've tried. i'm not a technical person and am at a dead end. With my data wiped off thx to godaddy and left to my own devices to recover it, if at all its there. My request to go daddy is that you've wiped off the content, you restore it. Its a shame that the customer has to suffer like that. I'm really unhappy at the callous approach. As a small business startup one works with minimal resources and such loss of time, effort and cost is criminal. There is not a single person besides the support no who one can turn to. And the support no brings in a new agent every time who has absolutely limited knowledge and can just not help apart from recounting the entire story every time and new angles being uselessly added every time. I want GoDaddy to restore my data. Simple. I'm so utterly disappointed with the company's callous approach to this.
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