Friends,
I am facing regular threatening and harassment by tata photon customer service on wrong billing.
I raised a complaint that the device is dead during MID-oct.
No one attended the complaint. After many follow-up, got a telephone response to visit nearby customer center (madhapur, hyderabad). The response at the customer center was, that they do not handle any complaint.
If not resolved, I requested to disconnect the service too.
But I have been keep getting bills every month and at-least 10 calls /Per week for the payment.
They are literally torturing and threatening to pay the bill amount. But no one took responsibility to resolve the issue.
I am ready to pay only for Oct bill (until my device was working) and want to get away from this service.
My photon no: 9246598465
please someone help me how to handle these useless tata.
Thanks,
karthik
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