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Inconsumercomplaints.com » Internet & Web » Review / complaint: Tata Docomo - Wrongly charged | News #498411

Tata Docomo
Wrongly charged

Sir, I have charged 30 rupees wrongly for a service called LKD .

Neither I send any req. For this service and nor I got a call for it

It was automatically started on my no. 8460555695.

When I was surfing internet on my phone than again I charged 16 without any reason even when I have net balance of 2 gb.

Sir I m disturbed please help me.

Sir i have also tried to call costomer care but they didn't give me option to press for call assistant.

My no. Is 8460555695. Gujarat.

Now you decide, what to do.


Company: Tata Docomo

Country: India   State: Gujarat   City: Ahmedabad

Category: Internet & Web

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2 comments

4 January 2013, 2:44 AM
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Complaint
15 January 2013, 4:56 AM
Dear Customer,

We would like to inform you that the VAS service has been successfully deactivated and also an amount of Rs. 61.32/- already credited back to the account.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Complaint
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