Inconsumercomplaints.com » Internet & Web » Review / complaint: Watchez.com - & Transecute.com received my payment, form e-mail response, no sign of product after 20 days paid Mumbai | News #500942

Watchez.com
& Transecute.com received my payment, form e-mail response, no sign of product after 20 days paid Mumbai

On sept 26 i placed an order with watchez.com.
my account was charged two days later according to my bank. on sept 27, i received an e-mail to verify my account was set up and for me to verify my address. it also said my order would ship in 10 or so days.

during this time i received several e-mails with about 30 e-mail addresses for this guy named andy. looks like a goof in the form e-mail system they have. several days went by and i tried to track my shipment only to be told my order was in process. after the ten days i tried to contact watchez to find out a status on my order.

i was sent a reply (the only reply that wasn't a form reply so far) that said my order would ship on the eleventh of october, and for me to please be patient.
after the eleventh of october i tried again to track my order with the same result. i then sent another e-mail to watchez asking what the status of my order was. the reply came that it wasn't safe to send my order yet and for me to please be patient.

after this reply came another e-mail asking for me to verify my address again and my order was to ship again in ten days.

so i sent another e-mail asking for a refund since my order wasn't shipped. the same reply of it wasn't a safe time to ship and my order would be shipped in a couple of days. please be patient.

there have been a total of 14 e-mails sent and so far nothing but form e-mails as a reply. so i got online and found out i'm not the only one with problems with them. however i'm also like every one else here in the fact that i didn't think to check this out before hand. i wish i had.

if my product comes and is as described i will reply here. after reading what others have said about this i'm not getting my hopes up. i will praise them if needed, but it is not looking good at this time.

at the time of this complaint this is going on 21 days and nothing for my money. as of this time i will recommend not doing business with watchez.com or transecute.com in any way . even if the watch was real i don't think it would be worth all this trouble.


Company: Watchez.com

Country: India

Category: Internet & Web

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