Inconsumercomplaints.com » Internet & Web » Review / complaint: Airtel 3G Data Card - No response from customer care and misguiding data traiffs | News #52123

Airtel 3G Data Card
No response from customer care and misguiding data traiffs

Sir/Madam,

I got airtel data card from Pune, maharasthra last month and i was transferred to bangalore this month. I called customer care 198 to know about my data usage and data card plans, they simply refused to give me any information and insisted to call Maharastra customer care.they gave me a number that does not work. And what traiffs plans they show on there website and what I got from there customer executive was completely different. I feel sick of airtel.

I am pasting the details they sent me throught mail and attaching link on which they show there tariffs..

We thank you for writing to airtel and the opportunity to assist you.

We had tried contacting you by phone to explain the details. However, we were unable to touch base with you.

We would like to inform you that, below mentioned plans are only applicable for your circle not all over India.

Below mentioned are the 3G data Existing plans for your reference.

3G Data Card (7.2 mbps) price: 2100/-

Plans:

Standard Plan:

Price: Rs.101/-

Free dаta: 100mb

Validity: 30 days

After free

data usage: 10paisa/10kb

Price: Rs.202/-

Free dаta: 250mb

Validity: 30 days

After free

data usage: 10paisa/10kb

Price: Rs.451/-

Free dаta: 600mb

Validity: 30 days

After free

data usage: 10paisa/10kb

Price: Rs.750/-

Free dаta: 2GB

Validity: 30 days

After free

data usage: 10paisa/10kb

Flexi Shield Plan:

Price: Rs.675/-

Free dаta: 1.25GB

Validity: 30 days

and the link of their site: http://www.airtel.in/wps/wcm/connect/Airtel3G/airtel3g/3g-services/tariffs/pg_tariffs


Company: Airtel 3G Data Card

Country: India   State: Karnataka   City: Bangalore

Category: Internet & Web

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