Airtel broaband connection
Internet not provided

I applied for the internet service on 4th Aug, for which executive came at my home and collect my identity proof (voter id card copy) along with Rs. 500/-. but till date i can not heard anything from his side. I called up airtel customer care 5 times but they are just giving me faked assurance for it. The executive name is santosh kumar, who is not picking my call please do the needful.