I have observed of late that the company airtel has been following a very unhealthy practice...! It is using its market popularity and base to harass its consumers.
I have a broadband connection by airtel from the last 5 years. The term unlimited means its limitless and airtel cannot put caps on it. It violates the contract since the plan base is changed by this policy change.
I feel that this policy, under the garb of “fair usage” seeks to essentially place limits on ‘unlimited’ plans and is one that will wipe away all your goodwill in the market in one fell swoop. this is a tremendously regressive move towards Internet usage in India. As it is, it’s a shameful situation that our country, which is world-famous today for its Information Technology industry, has some of the slowest broadband plans in the world. While the world is upgrading to Gbps connections from Mbps connections, Airtel and other ISPs are still content in feeding the Indian consumer Kbps connections, and now believes that it has to even degrade those outdated plans. To add salt to the wound, policies such as “Fair Usage Policy” now seek to drive the last nail into the proverbial coffin and seal India’s fate to be technologically inferior to most other countries, including other developing nations.
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