Airtel Broadband
Modem Replacement

Hi,

I got a new Airtel connection on 25th Sept' 2010 i.e. last year. My modem has now gone bust - complained at 198 on Saturday 20th Aug' 2011 but the problem is not resolved. Everytime I call up 198 I am told that this will be fixed tomm. but tomm never comes. Since my connection is not even a year old my modem should be replaced by Airtel but it is not happenning. Can someone please help with my current situation?

Thanks,

Amit.