Inconsumercomplaints.com » Internet & Web » Review / complaint: Airtel Broadband - Airterl Broadbad customer handling (call ID -30077228) | News #55428

Airtel Broadband
Airterl Broadbad customer handling (call ID -30077228)

My Name is Ajeet Singh. I have applied for Airtel Broadband connection in Hyderabad Madhapur Area. My problem logging Id (call ID -30077228). Two Airltel Sales guy one Named as Kumar and another person's name I do not know came to collect my papers and cheque and on Saturday 27th Feb. 2010.At that time both told me that they will install the connection on Sunday next day. I thought that is very good. In the evening, I have cancelled my earlier reliance Netconnect connection and another reliance phone number. Sunday. in the morning, I got the call from Airtel to confirm my address and other details, and I was told that it will get completed in the afternoon. I was at home waiting for the Airtel team nobody came. In the evening when, I called I was told that it will be installed on the next day i.e. Monday i.e. on HOLI. But nobody turned up when I called up Airtel broadband office, I was told it takes 4 days to install. They told me that it will install by Wednesday but nothing happened. When called up again airtel and after repeatedly asking they give my problem logging Id (call ID -30077228) and told me that It will get resolved by Thursday i.e 4th March. However when today (Friday 5th March) when I called up them, after taking my call ID they are not responding. I am fade with this Airtel Broadband treatment, I want my money back. However I have not faced any problem from Airtel for my Airtel Mobile and Airtel DTH connection so far. But this one is horrible experience.


Company: Airtel Broadband

Country: India

Category: Internet & Web

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