Airtel Broadband
Amount deducted but niether connection provided nor refund

Hello Pehredar Team,

I have a complaint against Airtel Broadband.

Complaint is “ Airtel NOT ABLE TO PROVIDE NEW CONNECTION AND CLEAR MY CHEQUE AFTER 2 MONTHS of my request for new connection and not returned yet”

Brief Description of issue:

I have filled a request to provide me a broadband connection on Customer form number -2593239 on 12 Janafter assurance from their sales executive that service is available in my area.

Later after a week there is no contact from Airtel then I contact the same sales person he informed that it is not possible a connection to me due to technical reasons.

After two month at the March end to complete their target they submitted the cheque. I provided along with the application form for clearance and it was cleared.

Then I contact again the same sales executive he told within 15 day will receive the DD for the refund of amount which was not received yet.

After that I send a mail to [email protected] on 23-03 and on that there are some mail exchange between me and Airtel.

After my mail on April 19 I got call from airtel that within 90 days I will receive my amount refunded but yet I haven’t received my refund.

Recently I request for the update on this issue but as usual no response from Airtel.

Please look into the matter and help me to get my money refund from Airtel.

Thanks in advance.

Thanks and Regards,

Dinesh Namdev