Complaint against Air-tel broadband regarding land line no 01145120213 in the name of Poonam Choudhary Ac no14691512 .Air-tel is sending us bills not according to the plan requested and the plan they say do not exist on any of there brochure.and even on anti viruswhen the broadband was virus when. They have even send us bill for the period when the modem was disconnected and no net surfing and download was done. On 2/11 Miss Komal Vij at 4.41pm from mobile no 9971113826 some senior executive from airtel as told by her said that it was their mistake and the amount has been settled to Rs3000 out of which Rs100 thousand will be adjusted in the next billing. But not ting have been done till date even on our repeated-mailing to airtel. Still we are been harassed by airtel to pay Rs8000/.I have all the details can be produced when required. Kindly look into the matter and help us.
Thanks
VikasChoudhary
(son)
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