Hi,
This is in reference to my application number 464322 which is for the Airtel Internet Broadband Connection.
I have applied for the connection last Saturday with Rs. 1699 plan of TURBO 75 which I paid while applying for it.
Now here is the problem am facing. They came to my place to install the connection in the afternoon when I was in the office.
As informed by them I requested my Team Lead and came back to my room by evening 5:30 p.m. so that they will instal the connection, where as i suppose to work till evening 8:30 p.m.
When I called after reaching, the connection people started playing with words ignoring my call and giving me excuses that they won't be able to come now.
Talked to customer care but they said they cannot do anything in this regard.
Now that person who has taken money from me is not picking my calls despite of my numerous calls.
I was suppose to work from my room for the office work, which is noway i can and have to go to office now.
It seems that Airtel is taking the benefit of its monopoly.
Is anybody answerable to this?
Here is the details of the person who came and took money from me:
Name:- Syed
Phone Number:- 91-9663-305-441
I m trying him since 6:30 p.m. for the status of my installation some 40 calls or more, but he is not at all picking up my call.
I expect an urgent action.
Regards
Debasish Panda
91-8884-755-140
Ansandra Palya
Near HAL Main Gate
Bangalore
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