I was planning to apply for a new Broadband connection in Noida. I raised a request through their website on 28th Mar. A guy called Sachin (Ph- 09560422882) contacted me, got the form filled up (CEF No.- 3039778), took Rs. 500 cash from me as security deposit and promised that the connection would be there by 31st Mar. I told I need it urgently as my office work is getting hampered. He told that it should be done by 31st March at any cost as it is their year-end and he has to complete his targets. Now 6 days gone by, not a single call from Airtel regarding the connection or the form. I have already landed into a great mess with no internet connection at home.
Tried calling up the customer care at Airtel, first they were not ready to register any complaint as initially they said it takes 3 days, then they said it takes 5 days and finally they said it takes 7 days to get a connection. Finally after lot of deliberation, they took my complaint promising it to be resolved by today morning, but same situation prevails.
Please help me in getting this resolved as I am fed up with the fraudulent services and promises made by the esteemed organization.
Thanks and Regards,
Surya Bhattacharjee
Ph:- 91 9818885938
0 comments