Inconsumercomplaints.com » Internet & Web » Review / complaint: Airtel/broad band connection - TECHNICIANS OF AIRTELL GIVING FALSE REPORT | News #56259

Airtel/broad band connection
TECHNICIANS OF AIRTELL GIVING FALSE REPORT

Sir, at Bhopal -MP.-Capital, company like Airtel executives are supporting false statement of tecnicians

going to home for installation of broad band wi-fi connections (new/old-got disconnected due to outstation period) that " yor wi -fai appratus is out of order) get it repaired or purchase new from us.

while wi-fai all the lights shows system in order in all respect.

2. they connect telephone and run away, now customer comes in tension and reports matter to the person who came to get form filled up and takes installation charges.

But he also support the technicians

3. then customer reports matter tto next authority/ customer care - the says we will send an engineer, but no body turns up.

4. at few places, technicians - started internate by lane (cord) connection to show they are correct - give password to customer and says get wi-fi rectified/ purchase new fom us.

5 smart

customers - install wifi them selves as password was available to them, and report matter at cutomer care and connected executive who came for form filling.

so now they are taking precaution not to activate and give pass word to customer.

this is a scandle to sale beetle wi-fi duly supported by line authority/customer care of airtel.


Company: Airtel/broad band connection

Country: India   State: Madhya Pradesh

Category: Internet & Web

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