I have booked a new airtel broadband connection and opted to use my own wireless router/modem. I got the line and the phone is working fine. I have been using bsnl broadband so far using the same wireless router/modem without any problems. Since i booked a new airtel connection 3 weeks ago, their technical agents have repeatedly failed to configure the same wireless modem with airtel broadband connection. In a way they are forcing me to buy a new modem from them. I even gave them my old airtel modem which i was using about 8 months ago. The technical agent from airtel says even that modem is also not working and is suggesting me to buy a new modem from them.
Even today, I am able to configure the same wireless modem with bsnl line and browse internet without any problems.
Please help me with this. I am available on 9500100854.
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