Airtel Broadband Services
Request no: 8380171... Failure to provide broadband connection inspite paying the initial fees

Dear Sir/Ma'am,

My name is Thulsi and I live in Domlur area in Bangalore... I had applied for a broadband connection with Airtel and I requested for an urgent request as my work demands me to work from home... I called Airtel and they promised to give me the connection in 4 days and got me to fill the applications and collected Rs.270 as a part of the processing fee..

Please note that i raised a request on 10th July and today being 2nd August, I have not heard back from Airtel... I have called them several times regarding this issue, there seems no response..

I have received 4 escalations from my manager already.. Its causing me a lot of embarrasement to go into office as I have passed my deadline to work from home...

Please help me with this, as its causing too much distress..

My request number is 8380171 and my complaint number with Airtel is 35554602

Appreciate your help in resolving my issue at the earliest..

Thank you.