We switched our DSL plan two months ago, and since then a monthly charge for Rs 199 has appeared on my Airtel DSL bill. Airtel says that this is a charge for Games on Demand service provided by their partner.
I never signed up for this service. I called up Airtel to complain and de-activate this service. They say they cannot de-activate this service and asked me to contact Indiagames directly via email (no phone number I was told) or by logging in to their website
Indiagames has not responded to the email
Their website is declared to be a 'spoof website' by most security software, with both Firefox and Internet Explorer advising me not to proceed.
This does seem like customer abuse.
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