The Manager
Airtel Internet
Subject: False/Wrong billing at your end.
Sir,
I being the subscriber to your airtel internet connection got transferred the connection from my residence C-1454 Indira Nagar to 28 B Brahmpuri Indira Nagar Lucknow.
The connection (28 B, Brahmpuri) was installed by your company on 05.02.10 and the connection was disconnected (C-1454 Indira Nagar) in October.
I was assured by your sales manager and the call centre that the transferred with the monthly rental of Rs.250.00 with no Extra/other charges.
A bill no. 179205759 has been raised by your Esteemed company for the billing period 17.12.09 to 16.01.2010 of Rs. 1196.00 which is false as no connection was installed till 04.02.10 and NIL DSL Usage charges and Call and VAS charges has been shown in your bill itself.
In this respect I want to state no BILL shall be paid by me until you get the bill corrected immediately till then kindly disconnect the internet connection if you want. The payment of the bill shall be for the usage made after 04.02.10.
The lapse of disconnection shall be on your part not mines. First correct the bill then install the connection, no fake payment shall be made.
Yours
Krishan lal Arora
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