WORST SERVICE, HORRIBLE, UNPROFESSIONAL, SHOULD NOT BE USED, NOT TRANSPARENT
They take orders, when they are not sure if they can fulfill..
Cust care - confirms order and says its ready and will be shipped anytime... Suddenly they say product not available... Talks about many rules - Which are not provided on their web-site... But they wont write about that or email you... never ever...
Keep promising, keep providing wrong information, never write email with the details or what they say over phone... Emails always look nice... but they dont reply when its a matter of their commitment or not meeting what they promised...
Cust Care managers always say email diff dept. They are hearing this first time, will look into this bla..bla...
Somehow they have high ranking over the web, but I think many customers with bad experiences are not writing and/ or people are paid to write good reviews...
All be careful and never ever order something if you think that their timeline commitment is linked to some events... or the item is High Value and not a low cost commodity item, which can be purchased anywhere at that cost...
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