I had an anual mantainance cocntract with one of the agency for servicing my water purifier. Company name (Aquaguard). well to my knowledge every time we need to call the agency for the servicing. However it has to be taken care all by the agency automaticaly. However i pay a hight AMC amount.
Last month it was supposed to be servised autimatically however it was not done & when I called the service centre they refused to send the person & said we can only service the product if we renew the AMC again as it was the last servicing for the year. How dare the agency say. like that. I am fed up & went to the regional office also to complian. No respite
0 comments