Sir,
We were sold a water purifier from Aquaguard Robot model - the sales person promised that the machine would clean any type of water quality and make it pure. After 2 months of using the model it started giving me problems - the water does not get filtered properly and the machine does not purify water. The water does not even come. The machine gives trouble every 10 days. The service desk does not respond properly and i have to make literally 50 calls for 5 days every time to get the service person to fix the problem. Its really unfair that such a model has been recommended with all false promises that it cleans any type of water. I had been requesting for lab results of the water which also was not shown to me.
Request you to help in resolving this issue. Awaiting your advice.
Regards
Gayathri R w/o G. Saseendran
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