I purchased a RO filter (Aquaguard Total Smart RO) on 23-07 direct from the company - Eureka Forbes Limited from Sh. Pradeep Karn (Ph. 9350998368). On 20th June I requested for free service of the filter. A mechanic from Neha Enterprises came. However, he broke a connector, and our RO Machine stopped working at all. On several requests, and after several reminders another man came from Neha Enterprises, and claimed to fix the problem. However, our RO Filter still did not start. Now the company is refusing to give service at all even in the warranty period. You are requested to please help us in this regard. My Aquaguard RO filter is not working since 20-06 and all my request for repair has fallen on deaf ear.
Yours faithfully,
Sanjay Makkar,
B-120, Ashok Vihar, Phase-I, Delhi-110052
Phones: 9810954050, 42283077, 27132440
E Mail: [email protected]
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