I was given a credit card by SBI and a Health card was also issued, The premium for the health card was debited from my credit card and i was supposed was to repay the same.
The Credit card and the health card were delivered to my address and till the time i have not given my acceptance for the credit card and healt card everything was fine and people from SBI DSA and customer care used to call me for all the help in this word.
But every thing was changed the day i received the credit card and health card.
The credit card and health card both has wrong spelling of my Name.
My Name is Sachin Bansal, While the credit card and the health card carried the name as Sachin Bansel.
I requested many a times to the customer care for getting the spelling corrected so that i can use the cards. Afetr lot many requests the credit cards were corrected but no body paid attention to the changing of the name on Health card.
The Premium to be paid was some where around rs 3000 in Apr And because of the non payment the amount has increased to Rs 13000.
I did'nt make the payment as the heath card with wrong spelling is of no use to me.
Now i am getting calls from SBI recovery / Legal Dept. The person uses very bad language. Has told me that he will make sure that my life is ruined, I will be declared a defaulter, No bank will give loan to me, I will be denied Visa.
I have one question here how am i liable for the mistake of SBI.
Am i supposed to pay the penalty for the wrong done to me just because SBI is big and have many a lawyers to defend.
I will request the concerned to look in to the matter and advise how to get out of this mess.
The Number i am getting continuous calls is 09818697457.
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