Recently my house was painted with Asian paints products. I have purchase all the paints thru one of your authorized seller.
I have been cheated with his business culprit practice. The details are as under.
I have purchased 8 liter of Young wine (apex paints) from your authorized seller.
He has done a mistake while mixing the color and he not informed me what he has done mistake and delivered the paint. He was given different color which was not selected by me. Internally he has been negotiated with painter which was noticed me only after following incident.
After next day I had purchased another 2 liter of young wine, it was mixed correctly and delivered. After painting this two liter I have come to know this party (your authorized seller) has been cheated me in terms of color delievery.
As per my bill he has to deliver 8 liter paint (young wine). He delivered his choice and internally managed the painter.
He has been cheated me in terms of colour delivery without brining to my knowledge.
I have purchase more than Rs. 35000/- Asian paints for my house painting. I have bill document (purchased bills) from the party for the purchase of young wine.
I request you provide me, what sort of action you are going to take on this party and what way you may compensate to us. Based on your action plan, I will take this issue to customer court.
The document and party details will be provided after your clear cut action plan.
We always prefer the Asian paints for our house, by your seller cheating issues had been lost our faith in your customer support and controlling your business chains.
Regards
Megharaj K
Mobile: 94498 79117
14 Th cross, 2nd Main
Anjenya Badavane
Davangere – 577 004 (Karnataka)
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