I have just purchased one Audi A4 3.2 FSI Quattro which has done under 10K in mileage. It was seen after 7000 KMS of running that there is a dis-balancing problem in one of the alloy wheels of the car. We took it to Audi Gurgaon and it was noted on the second day that all the four wheels have this problem. Now each wheel is around Rs 35000.00 and they say that this would not come under warranty as this is because of bad Indian roads and they shall charge of replacing each alloy wheel. Now my question to them is that the other cars of different makes have run around 100K did not had such problem as on date and how come such an expensive car can have such problem.
My car is there from last two days at their Gurgaon workshop and my Drivers had to stay back for one day as I belong to Agra with no proper guidance and satisfaction from Audi Gurgaon.
Also I had asked them to pain the bumper of the car which they pained and did not match to the color of the car. They are now forcing us to accept the car as they claim they have done a proper paint job.
Under above conditions it seems that these foreign companies are fooling our people as they already know the India Road conditions and they should only release a car in India once they fully test the same in Indian road conditions.
I would need you help and assistance on this.
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