My vehicle Swift Dzire ZDI was delivered to me on 6th june.at the time of taking delivery i noticed few scratches on the rear bonnet which i brought to the notice of Ms. Smitha Rajan and Mr. Pravin Lende, to which they said that they will rectify the same when i bring the vehicle for Anti rust and Teflon coating.
Today I dropped my vehicle in the morning for anti rust and teflon coating... to my utter shock i found out that only the anti rust was done and no teflon polishing was done. They have charged the entire amount from me which i had paid by cheque..also the scratches were also not rectified.
I think Maruti is the only manufacturer which delivers scratch vehicle to its customer. The entire thrill of owning a vehicle is not there.
Iam totally dissatisfied with the way my car was dealt with today..not even one week from the date of purchase.
I want the scratches to be rectified or else replace the vehicle with a new one.
What is the guarantee that I will not be put in a hopeless situation as i was put in today..
I want resolution within 2 days.
0 comments