Aviva Life Insurance/Insurance Policy
Though premium paid, policy has lapsed

Hi,

I am Korpole Naveen Kumar, a policy holder of Aviva Life Insurance. Policy number: LSP1495524.

I have paid premium of Rs: 15000/- towards 'Aviva Life Insurance' through cheque (cheque no: 30535) of ICICI bank account and the amount was debited from my account on 14-Mar successfully. But i did not receive any premium receipt for my policy. When i spoke to the cusomer service executive, informed that the cheque was bounsed. How it is possible? the amount already deducted from my account towards 'Aviva Life Insurance'. I called ICICI bank manager about this, she informed the same amount was deducted towards 'Aviva Life Insurance'. Please provide me the premium receipt immedietely. I need clarification regarding this and provide me the solution imeedietely.

From last 15 days, i am speaking to the Aviva Life insurance customer care people, also provided Bank statement and debit note... but nobody is responding properly. I don't know what was the problem with them? Why they are doing like this? After discussing this with them, again they are saying that when i called day before y'day, they were saying that they are going to take fresh complaint. I never think it will be like this. It is very bad experience for me with Aviva India Insurance.

Thanks,

Naveen

09989859868