Dear Sir,
Last year I have applied for an AXIS Bank Credit Card (I was approached for the card by their Marketing Executive) and after I have submitted all the documents and the verification call and house verification, i received no response from them. When contacted at their Mumbai office I was informed that they never received the application (the number i had mentioned in my communication with them). I contacted the executive who took my documents and he visited again and apologized and told me that may be my application have been misplaced. He took my documents again and after verification and all when i received no communication from their end I again contacted their Mumbai and was told that though they have received my application this time, they cannot process it as I have applied for a "Silver Credit Card" that they are not issuing any more. But at the time of application, I was told that i'm eligible for a "Gold Card" and when complained to their Higher Authority, I was informed that I may apply for a Gold or Platinum Card on condition that I have to have a certain amount of Fixed Deposit (around 80, 000/-) for at least 1 and a 1/2 years to apply for the same.
I never expected this type of response from a Bank as reputed as AXIS.
Really Shameful...!!!
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