I had availed of a Power home loan for a property that never started construction. UTI retracted their support to the project. I offered to shift to another project by the same builder that was nearing completion as my entire amount had been disbursed by UTI. Instead of helping with the transfer where they stood to gain as well, they decided to start fleecing me. Charged processing fees again, increased my rate of interest, did not return my old cheques as a result of which they withdrew the old EMI as well as the new increased EMI. On being told to now debit the new EMI next month, they wish to charge an interest on it!! Gullible customers are being duped by this bank day in day out. No contact directly to the bank - only useless agencies.
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